Frequently Asked Questions

How do I get started with my new pool installation?

The easiest way to get started is to browse through our website to get a feel for what is involved in designing a pool and then contact us to set up an appointment for us to sit down and visit with you at your home.

During our visit, we will ask questions to find out how you intend to use your pool like “Is it for activities, lounging or perhaps entertaining?” We will show you many styles and options and ask about your budget to make sure we give you our professional advice on how to get the most from your investment. From there, we will prepare our initial design recommendations and present you with our ideas for your new outdoor environment.

Do pools come with any warranty?

Del Prado Pools & Spa offers a comprehensive warranty. All equipment also comes with a manufacturers warranty. We will provide you with all warranty information and manuals.

What if I have a small yard or a large hill to deal with?

As a custom pool builder we are able to design a pool for most yards. We have extensive knowledge of building on hillsides and would be able to give a professional analysis of your site.
How much work is there in maintaining a pool?

On average, you will spend approximately 25 minutes a week maintaining your pool. That includes emptying the skimmer baskets, testing the water chemistry and adding the chlorine tablets to the chlorinator. We do suggest occasionally bringing in a water sample for a full chemical analysis. We also have a complete pool service department that offers opening, closing, and weekly cleaning and chemical treatments during the season.

How much does a custom pool cost?

Like any custom construction project, costs will vary significantly depending on a number of variables. These include the size of the pool, the land modifications required, the size of the surface deck, and the other construction elements you choose. Custom features like built in hot tubs, water features, vanishing edges, patios and pool houses will also have a significant impact on the costs.

Given the large number of variables, we welcome the opportunity to visit with you and discuss all the possibilities.

Why do cost estimates vary so much?

While the primary elements of a swimming pool construction project are consistent from one plan to another, there are a great variety of options that can affect the costs and there are unlimited number of features that can be included. In addition, there are a number of swimming pool contractors in West Michigan and not every contractor utilizes the same estimating process.

To help you better understand why there are variances in the prices for in-ground swimming pools, you should consider that the price is determined not just by the size of the pool, but also by the quality of materials, the quality of construction, the complexity of the design and whether the contractor includes all aspects of construction in its price estimate.

Many pool contractors are inexperienced with certain site situations and therefore bring in their bids lower to win the job and then add the numerous “cost overruns” after construction starts. While every pool builder faces some uncertainty with the costs to prepare the hole for the pool (due to rock, sink holes, and the like) many also do not factor in essential elements like retaining walls, systems integration, drainage systems, and safety features.

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